Please check out my insta account @chromatic_flow for all shop updates!

READY TO SHIP

• New items released during a shop restock
• Orders are shipped out within 3 business days = The quickest way to get your items
• Standard prices apply (pre-orders are discounted, see below)

PRE-ORDER

• New items available to order any time as long as pre-order slots are available
• Pre-Orders / MADE TO ORDER items have a 2-6 week creation time + Shipping time (creation time listed may vary by product)
• Pre-orders are discounted. Why? You are guaranteed the design you want is available, but you wait a little bit more time to receive your order. AND you also help me keep my costs down. Knowing which designs are in highest demand means decreased inventory that needs to be stored etc...

READY TO SHIP orders are the most expedited option. If sold out and you need an item in a hurry, please reach out to me via info@chromaticflow.com and I'll see what I can do! Sometimes expediting won't be possible, but I will try my best.

Yes! The print is very durable and the colors won't bleed together. You can hand wash the veils, but please avoid getting the staves wet.

• Dip the silk (avoid the staves and overlays) into cold water with mild detergent
• Gently hand wash
• Rinse
• Hang to dry

Water Misting - Yes

• Use room temperature water in a misting bottle to lightly mist the veil and hang to dry, but avoid getting the staves or overlays wet.

Steam - Yes

• Use a steamer to remove wrinkles in the veil, but avoid steaming the overlays or staves.

Iron- Yes

• You can iron your silks if they are creased using the lowest setting on your iron. DO NOT IRON THE OVERLAYS or near the staves.

The listing will note the artwork width and length. Most sets are 38", 48" or 58" long. The length is measured from the staves in the open position with the silk laid out flat. Faster movements increase the length a bit because the wide silk collapses inward and extends the tips.

All fans have an edge cut specifically chosen for the design. Some pre-order designs have edge treatment and shape add-on options.

Currently not offering custom orders.

• No order cancelations
• No returns or exchanges 
• Please read all product listing details carefully before placing your order.

Due to the handmade and one of a kind nature of all designs, no returns or exchanges are accepted.

Silk fan sets are shipped with insurance at checkout. If your fans arrive damaged due to improper shipment handling or if there is an issue with your order, contact me within 5 days of delivery by emailing info@chromaticflow.com. 

• If your silk fan package has been lost or damaged during the shipment process, contact me within 3 days of delivery at info@chromaticflow.com.
• Insurance does not cover packages that are stolen after being marked as “delivered”.